Privacy Policy

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1. Information We Collect

1.1 Files You Upload

When you use our file conversion service, we temporarily process the files you upload. These files may contain:

• Documents (PDFs, Word files, presentations)
• Images (photos, graphics, drawings)
• Audio and video files
• Any other file types supported by our service

1.2 Account Information

If you create an account with us, we collect:

• Email address
• Name (optional)
• Password (encrypted and hashed)
• Account preferences and settings

1.3 Technical Information

We automatically collect certain technical information:

• IP address
• Browser type and version
• Operating system
• Device information
• Usage patterns and conversion history

2. How We Use Your Information

2.1 File Processing

We use your uploaded files solely for:

• Converting files to your requested format
• Providing download links for converted files
• Quality assurance and service improvement

2.2 Account Management

Your account information is used to:

• Authenticate your identity
• Maintain your conversion history
• Send important service notifications
• Provide customer support

2.3 Service Improvement

We analyze usage patterns (without accessing file contents) to:

• Improve conversion speed and quality
• Add support for new file formats
• Enhance user experience
• Prevent abuse and maintain security

3. Data Storage and Retention

4. Data Sharing and Third Parties

4.1 Service Providers

We use trusted third-party services for:

• CloudConvert API: File conversion processing (200+ formats, up to 5GB per file)
• Cloud Hosting: Service infrastructure (Vercel, DigitalOcean)
• Authentication: Secure login systems

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety and security
• Investigate fraud or abuse

4.3 What We Never Do

5. Security Measures

We implement comprehensive security measures:

5.1 Data Protection

• End-to-end encryption for file transfers
• Secure HTTPS connections for all communications
• Password hashing using industry-standard algorithms
• Regular security audits and vulnerability assessments

5.2 Access Controls

• Limited access to user data on a need-to-know basis
• Multi-factor authentication for admin accounts
• Regular access reviews and permission audits
• Secure API keys and credentials management

6. Your Rights and Choices

6.1 Account Control

You have the right to:

• Access your account information
• Update or correct your data
• Delete your account and associated data
• Export your conversion history

6.2 Data Portability

Upon request, we can provide your data in a machine-readable format for transfer to other services.

6.3 Withdrawal of Consent

You can withdraw consent for data processing at any time by:

• Deleting your account
• Contacting our support team
• Opting out of non-essential communications

7. Cookies and Tracking

We use minimal cookies for:

• Essential Cookies: Login sessions and security
• Functional Cookies: User preferences and settings
• Analytics Cookies: Anonymous usage statistics (opt-in)

You can control cookie preferences through your browser settings.

8. International Data Transfers

Your data may be processed in countries outside your residence. We ensure adequate protection through:

• Selecting providers with strong privacy frameworks
• Implementing appropriate safeguards
• Following applicable data protection regulations

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children. If we discover such information, we will delete it immediately.

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes through:

• Email notifications to registered users
• Prominent notices on our website
• Updated effective date