Agreement Summary: By using FileKonvert Pro, you agree to use our service responsibly, respect intellectual property rights, and understand our limitations of liability. We provide file conversion services on an "as-is" basis.
1. Acceptance of Terms
By accessing or using FileKonvert Pro ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
2.1 What We Provide
FileKonvert Pro is an online file conversion service that allows users to:
- Convert files between various formats (documents, images, audio, video)
- Download converted files
- Access conversion history (for registered users)
- Use API services for automated conversions
2.2 Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. The Service may be temporarily unavailable due to:
- Scheduled maintenance
- Technical difficulties
- Third-party service disruptions
- Force majeure events
Current Service Limits
- File Size: Maximum 100MB per file
- Daily Conversions: 50 files per day (free users)
- Concurrent Uploads: 5 files simultaneously
- Storage Time: Files deleted after 24 hours
3. User Accounts and Registration
3.1 Account Creation
To access certain features, you may create an account by providing:
- Valid email address
- Secure password
- Optional profile information
3.2 Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of unauthorized access
- Providing accurate and current information
3.3 Account Termination
We may suspend or terminate your account if you:
- Violate these Terms of Service
- Engage in fraudulent or illegal activities
- Abuse our service or infrastructure
- Remain inactive for an extended period
4. Acceptable Use Policy
4.1 Permitted Uses
You may use our Service for legitimate purposes, including:
- Personal file format conversions
- Business document processing
- Educational and research activities
- Creative and artistic projects
4.2 Prohibited Activities
You may NOT upload or convert files containing:
- Illegal content or copyrighted material without permission
- Malware, viruses, or malicious code
- Personal information of others without consent
- Obscene, offensive, or harmful content
- Spam or unsolicited commercial content
- Content that violates intellectual property rights
You may NOT:
- Attempt to reverse engineer or hack our service
- Use automated tools to overwhelm our servers
- Resell or redistribute our service without permission
- Interfere with other users' access to the service
- Circumvent usage limits or security measures
5. Intellectual Property Rights
5.1 Your Content
You retain all rights to files you upload. By using our Service, you grant us:
- Limited license to process and convert your files
- Right to temporarily store files during conversion
- Permission to use metadata for service improvement
5.2 Our Content
The Service and its original content, features, and functionality are owned by FileKonvert Pro and protected by:
- Copyright laws
- Trademark regulations
- Other intellectual property rights
5.3 Third-Party Content
Our Service may contain links to third-party websites or services. We are not responsible for:
- Content on external sites
- Privacy practices of third parties
- Availability of external services
6. Privacy and Data Protection
Your privacy is important to us. Our data practices are governed by our Privacy Policy, which explains:
- What information we collect
- How we use your data
- Your rights and choices
- Security measures we implement
For detailed information about file processing, see our Data Processing Policy.
7. Service Limitations and Disclaimers
7.1 Service Limitations
Our service has certain limitations:
- Conversion quality depends on source file quality
- Some file formats may not be fully supported
- Complex files may require longer processing times
- Large files may experience upload failures
7.2 "As-Is" Disclaimer
Important: The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding:
- Service availability or reliability
- Conversion accuracy or quality
- Compatibility with your devices
- Absence of errors or interruptions
8. Limitation of Liability
8.1 Damages Limitation
To the fullest extent permitted by law, FileKonvert Pro shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Service interruptions or security breaches
- Third-party actions or content
8.2 Maximum Liability
Our total liability for any claim shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
8.3 User Responsibility
You are solely responsible for:
- Backing up important files before conversion
- Verifying conversion results meet your needs
- Ensuring you have rights to uploaded content
- Complying with applicable laws and regulations
9. Indemnification
You agree to indemnify and hold harmless FileKonvert Pro from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your infringement of third-party rights
- Content you upload or share
10. Termination
10.1 Termination by You
You may terminate your account at any time by:
- Deleting your account through settings
- Contacting our support team
- Ceasing to use the Service
10.2 Termination by Us
We may terminate or suspend your access immediately if you:
- Breach these Terms of Service
- Engage in prohibited activities
- Abuse our service or other users
10.3 Effect of Termination
Upon termination:
- Your right to use the Service ceases immediately
- We may delete your account and associated data
- Accrued obligations and liabilities survive termination
11. Governing Law and Disputes
11.1 Governing Law
These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
11.2 Dispute Resolution
We encourage resolving disputes through:
- Direct Communication: Contact our support team first
- Mediation: Good faith attempt to resolve through mediation
- Arbitration: Binding arbitration if mediation fails
12. Changes to Terms
12.1 Updates
We may update these Terms periodically to reflect:
- Changes in our service offerings
- Legal or regulatory requirements
- Business practice improvements
12.2 Notification
We will notify you of significant changes through:
- Email notification (for registered users)
- Prominent notice on our website
- Updated effective date
12.3 Continued Use
Your continued use of the Service after changes constitutes acceptance of the revised Terms.
13. Contact Information
Questions About These Terms?
If you have questions about these Terms of Service:
- Website: filekonvert.com
- Email: legal@filekonvert.com
- Support: support@filekonvert.com
- Response Time: Within 48 hours during business days
- Business Address: Available upon request
14. Miscellaneous
14.1 Entire Agreement
These Terms, together with our Privacy Policy and Data Processing Policy, constitute the entire agreement between you and FileKonvert Pro.
14.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
14.3 No Waiver
Our failure to enforce any right or provision does not constitute a waiver of such right or provision.
Last Updated: October 21, 2025
Effective Date: October 21, 2025